📄 Buddy Card – Terms & Conditions

Last updated: 07 January 2026

1. Who We Are

Buddy Card is a service operated by Biz Buzzio Digital Solutions Ltd, a company registered in England & Wales.


Throughout these Terms, “Buddy Card”, “we”, “us”, or “our” refers to Biz Buzzio Digital Solutions Ltd.

Buddy Card provides a hybrid printed and digital system that helps businesses make it easy for happy customers to:

  • Share completed work on social media

  • Leave Google reviews

  • Refer friends and family

2. Who Buddy Card Is For

Buddy Card is designed for Trades, Services & Professionals (TSPs) and similar independent businesses.

By subscribing to or using Buddy Card, you confirm that:

  • You are acting in a business capacity

  • You have authority to enter into this agreement

3. The Buddy Card System

The Buddy Card system may include:

  • Printed Buddy Cards

  • QR codes linking to digital hubs

  • Completion, Review, Social Share, and Referral forms

  • Control or admin hubs

  • Optional referral tracking and reward logging

We may improve or refine the system over time without materially reducing its core function.

4. 60-Day “Give-It-a-Go” Guarantee

We offer a 60-day Give-It-a-Go period to allow you to fairly test Buddy Card in real-world use.

Key points:

  • The 60 days begins from your activation date

  • Refund requests are accepted after day 60, not before

  • You must have actively used Buddy Card with customers during this period

If, after 60 days, you feel Buddy Card has not delivered value, you may request a refund of subscription fees paid during that period.

Refunds are not available where:

  • The system was not used with customers

  • Usage was minimal or inactive

  • Requests are made outside the stated window

5. Subscription & Billing

  • Subscription fees are billed at the agreed rate and schedule

  • Pricing may be promotional or time-limited

  • Continued use constitutes acceptance of the current price and terms

We reserve the right to change pricing for future billing periods with reasonable notice.

6. Referrals & Referral Rewards

Buddy Card may include referral features allowing customers to recommend your business.

Important notes:

  • Referral rewards are between you and your customer

  • Buddy Card does not guarantee referral outcomes

  • We do not enforce or mediate referral payments

  • You are responsible for fulfilling any promised referral reward

Buddy Card acts solely as a facilitator, not a party to referral agreements.

7. Reviews & Review Ethics

Buddy Card is designed to make it easy for customers to leave honest reviews.

We strictly prohibit:

  • Incentivising reviews with gifts, discounts, or cash

  • Asking for only positive reviews

  • Manipulating or gating review outcomes

You agree to use Buddy Card in line with:

  • Google’s review policies

  • Ethical and lawful business practices

Misuse may result in suspension or termination of service.

8. Acceptable Use

You agree not to:

  • Misrepresent Buddy Card or its purpose

  • Use the system for spam or misleading activity

  • Interfere with QR codes, forms, or tracking systems

  • Use Buddy Card for illegal or unethical purposes

9. Data & Responsibility

You remain responsible for:

  • How you interact with customers

  • The content you request or share

  • Any rewards or claims you offer

We are not liable for disputes between you and your customers.

10. Limitation of Liability

To the maximum extent permitted by law:

  • Buddy Card is provided “as is”

  • We do not guarantee specific results (reviews, referrals, revenue)

  • Our liability is limited to fees paid for the service

11. Termination

We may suspend or terminate access if:

  • These Terms are breached

  • The system is misused

  • Legal or ethical standards are violated

You may cancel according to your subscription terms.

12. Governing Law

These Terms are governed by the laws of England & Wales.

🔐 Buddy Card – Privacy Policy

Last updated: 07 January 2026

1. Who Controls Your Data

Buddy Card is operated by Biz Buzzio Digital Solutions Ltd, which acts as the Data Controller under UK GDPR.

We take privacy seriously and only collect data necessary to operate the Buddy Card system.

2. What Data We Collect

Depending on usage, we may collect:

  • Business contact details (for TSPs)

  • Customer names and contact details (when voluntarily submitted)

  • Referral information

  • Review form submissions

  • QR code interaction data

  • Technical data (device type, browser, IP address)

We do not collect sensitive personal data.

3. How Data Is Collected

Data may be collected via:

  • QR code scans

  • Online forms

  • Admin or control hubs

  • Analytics tools

  • Email or SMS submissions (where applicable)

4. How We Use Data

We use data to:

  • Operate the Buddy Card system

  • Display confirmation and thank-you pages

  • Track referral submissions

  • Improve system performance

  • Provide support to subscribed businesses

We do not sell personal data.

5. Reviews & Referrals

Customer-submitted reviews and referrals are:

  • Voluntary

  • Submitted by the customer directly

  • Shared with the relevant business only

Buddy Card does not publish reviews publicly or interfere with their content.

6. Data Storage & Tools

Data may be stored securely using trusted third-party platforms such as:

  • Form tools

  • CRM systems

  • Analytics platforms

All providers used are GDPR-compliant.

7. Cookies & Analytics

Buddy Card may use essential cookies and analytics to:

  • Measure usage

  • Improve user experience

  • Ensure system stability

You can control cookies via your browser settings.

8. Your Rights

You have the right to:

  • Request access to your data

  • Request correction or deletion

  • Withdraw consent where applicable

  • Lodge a complaint with the ICO

Requests can be made by contacting us at:
📧 control@buddycard.club

9. Data Retention

We retain data only as long as necessary to:

  • Operate the service

  • Meet legal obligations

  • Resolve disputes

10. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on BuddyCard.club.

11. Contact

For privacy questions, contact:
Biz Buzzio Digital Solutions Ltd
📧 control@buddycard.club